Mobile payments are supposed to be fast, easy and convenient. I knew when I pulled up at a McDonald’s drive-through window the other day that the fast food giant’s implementation of Apple Pay challenged. I just didn’t know challenged it would be.
“I’d like to pay with Apple Pay,” I told the smiling employee on the other side of the drive-up window. Her bright smile instantly vanished. But she did her job, lugging out the McDonald’s payment terminal and holding it out the window. I then reached out the car window with my phone in my hand to make the NFC connection that would allow my credit card payment to register. [Read the rest of this entry…]